Skip to main content

About notifications

Notifications alert you when events have taken place in Passfort that may need your attention.

The notifications you receive depend on your notification preferences. You can change your notification preferences at any time.

How notifications are received

There are two ways to receive your notifications:

  • On the Passfort platform: You can access notifications from the notification center and the All notifications screen. See View notifications.

  • As an email: Email notifications are sent to the email address that you use to sign in to Passfort. Email notifications are sent from info@passfort.com.

    Select the button link in the email to open the appropriate screen in the Passfort platform.

    Note

    You must have signed in to the platform at least once in order to receive email notifications.

You can change your notification preferences to select which of these methods to use for each type of notification.

Default notification events

Email notifications are sent by default for the following events:

  • Product application assigned to you

  • Profile assigned to you has a new PEP/Sanction event

  • Someone @mentions you or your team

By default, you'll receive notifications in the Passfort platform for every event, except for the following:

  • Unassigned product application needs manual completion

  • Product application has a new custom expiry date

  • Product application assigned to you has a new custom expiry date

  • Unassigned product application has a new custom expiry date

  • File deleted on a profile

Additional information