Contact us
Need help? Contact our Client Service team by e-mailing ma_kyc_support@moodys.com.
In case of an outage, send an email with the subject line: Severity 1 Outage.
Operating hours
Monday – Friday | 9:00 AM to 5:00 PM |
Saturday – Sunday | Major incident reporting only |
Phone numbers
If the issue is time sensitive, you can call the Client Service team.
Mention the product name or use the shortcuts and dial for Passfort and for Grid.
AMERICAS +1-212-553-1653
ASIA PACIFIC +852-3551-3077
JAPAN +81-3-5408-4100
EMEA +44-20-7772-5454