About address validation with TRUSTDOCK SnailMail

Use TRUSTDOCK's SnailMail feature to validate Japanese addresses and complete tasks with the Verify address type.

The process begins when a profile is created. Your company generates a unique verification code for the profile.

To maintain the authenticity of the verification code, it's not visible in the portal or in the audit reports. The only way to see it is to get the profile's collected_data via the API.

Next, the customer request is sent, either manually or automatically, depending on your configuration. At this point, Passfort asks TRUSTDOCK to mail the verification code to the individual's address.

When your company tells us that they have validated the customer's verification code, the customer request is marked as completed in Passfort and the Verify address task can be passed.

Until your company tells us they have validated the customer's verification code, the portal displays the customer request as outstanding. Portal users can manually cancel or resend the request at any time.

It is possible to complete the task manually without the completed request. If you do, you must cancel the request.