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Result metrics for each check type (v1)

Bank account verification using a CRA:

  • Passed

  • Failed

  • Error

Device fraud detection:

  • Passed

  • Refer. In the portal, the check result label is Review.

  • Failed

  • Error

Electronic identity check:

  • 2+2

  • 1+1

  • Fail

  • Error

Fraud check:

  • Passed

  • Refer. In the portal, the check result label is Review.

  • Error

Geodistance check:

  • Passed

  • Failed

  • Error

ID verification (Passfort collects documents):

  • Passed

  • Failed

  • Error

ID verification (service collects documents):

  • Passed

  • Failed

  • Error

PEPs and sanctions screening:

This check report shows the most critical match found in the check result.

Only one of the following values is returned when a check is run:

  • Error: The check could not be completed successfully.

  • Sanctions: The profile has at least one current or historical sanctions match. Note that if you're using the Ignore historical matches configuration option, this result is only returned if there's a current sanction.

  • PEP: The profile has at least one current or historical PEPs match, and the profile has no sanctions matches. Note that if you're using the Ignore historical matches configuration option for the check variant, this result is only returned if there's a current PEPs match.

  • Adverse media: The profile has at least one adverse media match and no sanctions or PEPs matches.

  • Refer: The profile has at least one match that does not fall into the Sanctions, PEP, or Adverse media category, and the profile has no sanctions, PEPs, or adverse media matches.

  • Passed: The profile has no sanctions, PEPs, adverse media, or refer matches.

If your data provider groups adverse media matches with refer matches, the Refer result is returned instead of the Adverse media result. For more information, see the content for your data provider.

Visa check:

  • Passed

  • Failed

  • Error

Charities registry check:Charities registry check

  • Passed

  • Failed

  • Error

Company data check:

  • Passed. In the portal, the check result label is Completed for the Identify officers and Identify shareholders tasks.

  • Partial

  • Failed

  • Error

Document verification:

  • Passed

  • Failed

  • Error

Company filings retrieval:

  • Passed

  • Failed

  • Error

Merchant fraud check:

  • Passed: When no matches are returned

  • Refer: When one or more matches are returned

  • Error

Previous inquiries do not affect the Passed or Refer result.

Company ownership check:Company ownership check

  • Passed

  • Partial

  • Failed

  • Error

Company registry check:

  • Passed

  • Refer. In the portal, the check result label is Partial match.

  • Failed

  • Error

Sanctions and adverse media screening check:

This check report shows the most critical match found in the check result.

Only one of the following values is returned when a check is run:

  • Error: The check could not be completed successfully.

  • Sanctions: The profile has at least one current or historical sanctions match. Note that if you're using the Ignore historical matches configuration option, this result is only returned if there's a current sanction.

  • PEP: The profile has at least one current or historical PEPs match, and the profile has no sanctions matches. Note that if you're using the Ignore historical matches configuration option, this result is only returned if there's a current PEPs match.

  • Adverse media: The profile has at least one adverse media match and no sanctions or PEPs matches.

  • Refer: The profile has at least one match that does not fall into the Sanctions, PEP, or Adverse media category, and the profile also has no sanctions, PEPs, or adverse media matches.

  • Passed: The profile has no sanctions, PEPs, adverse media, or refer matches.

The data provider and configuration options you're using for the check may change what causes it to pass, fail, or return a partial match. For more information, see the content for your data provider.

If your data provider groups adverse media matches with refer matches, the Refer result is returned instead of the Adverse media result.

Note

The report metrics are always the same, regardless of your data provider and configuration options. For example, if you've configured the Electronic identity check to pass on 1+1 results, and therefore 2+2 results are never achieved, the report will still have a 2+2 metric.

Additional information